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Odd inserts in Word 97

By TechieChick ·
I have an end user that has created standard word documents in word 97. She has not used any auto inserts etc. The documents opened, displayed and printed without errors for some time and then suddenly are displaying random errors that appear when printed as follows:

client name(edited for her privacy)
Normal(Actual word insert that she didn't type)
Client name
Microsoft word 8.0
Name of document
These lines are randomly displayed throughout various documents. This was my first visit to this client, her NAV's are up to date and scans are run weekly. The os is win95.
Any thoughts, random or otherwise? I've found nothing related in Microsofts site (yet).

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Odd inserts in Word 97

by SyscoKid In reply to Odd inserts in Word 97

That came up here about a month ago, and the answer was, She is seeing the binary header for the document. When she goes to File...Open, her Files of Type is set on Recover Text From Any File. Just change that to All Files, or All Word Documents andthe problem will go away

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Odd inserts in Word 97

by TechieChick In reply to Odd inserts in Word 97

Thanks for the reply, but it didn't work. We already had settings to all files. This is randomly showing up in only a few documents, not all of them.

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