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  • #2297164

    OE6 will send/receive email

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    by geoff59 ·

    Since 16th November I cannot send/receive email in Outlook Epxress. Microsoft Outlook works okay and when I tried Eudora it also works okay. I have re-installed IE6 as per knowledge base article 318378 but cannot re-install OE6. How do I fix this problem.
    I have tried on another computer of mine and the same problem exists with OE.

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    • #2686310

      Reply To: OE6 will send/receive email

      by kumaran ·

      In reply to OE6 will send/receive email

      Any error messages, if so please post it here.

    • #2686273

      Reply To: OE6 will send/receive email

      by dmiles ·

      In reply to OE6 will send/receive email

      Corrupt files may exist,since OE is part of IE,first try using the Control Panel,click on the Add/Remove icon,select IE from the list,then click the Remove button,select the Repair option from the window. If this does not work,you will need to download IERadicator from the web and delete IE,then go to Microsoft web site and rerun IE setup again for a fresh istall

    • #2685482

      Reply To: OE6 will send/receive email

      by mikelazz ·

      In reply to OE6 will send/receive email

      That article does tell you how to reinstall both. When you reinstall IE, Outlook Express is also reinstalled. Have you reinstalled the updates for both programs? Double check the settings in OE for your e-mail account and compare them to what you have in Outlook and Eudora.

      • #2685178

        Reply To: OE6 will send/receive email

        by geoff59 ·

        In reply to Reply To: OE6 will send/receive email

        Tonight I went into Tools, Accounts, clicked on a mail account, then properties, advanced and under server port numbers clicked “use defaults” and then OK and mail downloaded. I did this for all accounts and the problem is now solved. I also did this for the other computer and the same thing happened.

    • #2685176

      Reply To: OE6 will send/receive email

      by geoff59 ·

      In reply to OE6 will send/receive email

      This question was closed by the author

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