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  • #2177064

    Office 2003 Other contacts sub folder display

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    by surveymaster.shivaram ·

    I have a user that has sub folders under their contacts. They want their secretary to access the sub folders with contacts to add/delete and update. When they “open other users folders” then choose the username and contacts, all they can see is the parent or main contact folder. Is there a way to open sub folders?? I have given permission for the secretary for the main folder as well as the subfolders under the contacts in outlook with no success. We are using Exchange 2000 SP3 and outlook 2000 sp3.

    Any help would be appreciated…,

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    • #3351057

      Reply To: Office 2003 Other contacts sub folder display

      by dustyd ·

      In reply to Office 2003 Other contacts sub folder display

      Not sure if this will help…I have experienced a similar problem when starting a new email, then clicking on the To: to select a contact from a sub folder. I can’t drill down to my other folders.

      Try creating a new ‘top-level’ Contacts folder, not under the existing one. Give it the required permissions. Or, try using public folders instead.

      Please post back giving your final solution.
      Thanks.

    • #2526423

      Other contacts folders

      by bvgeek ·

      In reply to Office 2003 Other contacts sub folder display

      I’m experiencing the same problem in NYC. If anyone has a solution please let me know at bvgeek@yahoo.com

      • #2607469

        Same exact problem here

        by john.goodman ·

        In reply to Other contacts folders

        I have a user trying to do the same thing. We’re on Outlook 2003 and Exchange Server 2003. She’s got a new contacts folder under her primary contacts folder, and wants to share it with one other user. If I find a solution, I’ll post it here.

    • #2638291

      Reply To: Office 2003 Other contacts sub folder display

      by mahendra.r.patil ·

      In reply to Office 2003 Other contacts sub folder display

      To see any folders other than the defaults you see in file | open | other
      user’s folders, you’ll need to grant the delegate at least ‘reviewer’ rights
      to the root of the other mailbox in Outlook. Then in the delegate’s Outlook,
      go to the properties of the Exchange server service, advanced tab, and add
      the other mailbox there – it will now show up in their folder list.

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