office 2007 Document Scanning crashes every time

By lowid95 ·
Just got MS Office 2007 installed. Every time I attempt to use the document scanning feature in Office, it crashes immediately when I hit scan. I usually have good luck with Google, but in this case, I seem to be the only person experiencing the problem. I have an hp all in one, and have reinstalled the drivers for it, two of them in fact. I performed a brand new windows installation last week, so the system is fresh.
Any suggestions would be appreciated!!
Setup: Intel core duo, networked hp 7310 all in one with latest drivers, office 2007.

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You are not the only one...

by mrlgh In reply to office 2007 Document Scan ...

I have the same printer, the HP Officejet v40 and I get exactly the same problem. I used to use document imaging alot so it's frustrating to me too. I have the latest drivers, running win xp sp 2 and office 2k7

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Has anyone found a solution to this one?

We have a user here who is also experiencing the same issue.

I can't seem to find anything out there on this either.


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yo tengo el mismo problema

by margarita.basantes In reply to Has anyone found a soluti ...

Tengo una impresora HP officejet g85xi, y cuando quiero digitalizar con document scanning de Office 2007, no funciona siempre da un error, Office 2003 funciona perfecto. Ya reinstal? los drives, pero no se arregla. Tengo Windows XP. Por favor avisar si ya encontraron una solucion.

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