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Office 97 and NT w/s 4

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7 replies

by coopachi

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Recent events caused a NT box to be rebuilt. Box is running 4.0 w/s and sp 6a. Also running Office 97 SBE sp2. Problem is this. User logs into domain and then tries to insert a Clip Art in Word. This causes a BSOD. I log into the domain (I am a memeber of Dom. Admin) and I try to insert aClip Art and get a BSOD. When I log into the local mahcine as the local admin. I am able to insert CA all day long. User logs into the local machine and tries but same results (BSOD). I did see something in theKB about problems w/ Find Fast running in the start up group, but this doesn't seem the case. I don't see FF in the startup group. Any suggestions as to why this is?

7 replies

by mackem

I have seen similar problems to this with office and the solution was to reinstall office. You must uninstall ofice first and remove the office folder from Program Files, reboot and then install office.
This has worked for us in the past.
Hope this helps.
JV

by nitemare

Hi,

Check that Find Fast is not in the control panel. If it is use the Office CD to blow the pesky thing away altogether.

If reinstalling Office didn't work, try creating a new user profile and see if that works.

Regards,

by coopachi

Alas, been there done that, no help. I do believe that I finally narrowed it down to something completely different. I believe that it my be an driver for of all things, our HP 4550 color laser printer.

by nitemare

Hi,

Check that Find Fast is not in the control panel. If it is use the Office CD to blow the pesky thing away altogether.

If reinstalling Office didn't work, try creating a new user profile and see if that works.

Regards,

by coopachi

Alas, been there done that, no help. I do believe that I finally narrowed it down to something completely different. I believe that it my be an driver for of all things, our HP 4550 color laser printer.

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