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Office 97 crashing !!

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7 replies

by edmond_sng

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Hi,

I am managing a network of approximately 100 users. We run Win98 and NT4.0 server. We also run office97 across the network. Recently, office97 applications just keep on crashing. At one time we have all 22 machines with illegal operation at the same time. Someone told me the binding on the NT4.0 server needs to be re-applied and others told me it is because of win98. Could somebody suggest the cause of this problem? Thanks !!

Regards,
Edmond

7 replies

by pamela_knight

First and second question: Is the OS crashing or the application(s) are locking up?

Third: Are more than one application open when your problem occurs?

Look at hardware restrictions as well

by zlitocook

There are two service packs for office 97, do you have them installed? Also do you regularly clean, defrag and scan disk the computers? What is the error message or do the computers just lock up? Do you run office from the server or is it installed on each computer, if its on the server remove it and buy a copy for each computer. It will run faster and not lock up at least not as much. Oh how much memory is on each work station?

by bhrdwh

Microsoft Apps dont go wrong unless you install other party softwares.
Since its happened on 22 systems at the same time, I think it could be due to some kind of upgrade you've run (say Antivirus pack).
Check for virus on your network.
Apply Office97 Service packs, they are freely downloadble from the Microsoft URL.
Akash

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