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Office settings problem

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5 replies

by rmorain

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Have a pc w/Office XP Pro all service packs & patches applied that had the Office files & settings saved to a URL. The pc that they were saved to died & the new one is named differently. My auto save is erroring because it can't locate the file. I can't edit it because it can't locate the file.

I have tried to uninstall it, repair, then uninstall it, repair, uninstall, clean registry, but when I reinstall Office none of the settings have changed, even the recently viewed docs are still there.

HELLLLLPPPPPP!!!!!!

5 replies

by helmofs

It may be as simple as using Regedit to locate all references to the URL and delete those keys. If that doesn't fix it, then uninstall Office XP again and manually remove the directories for it (some under Program Files\Common Files and one main directory under Program Files). Also, login as admin and go to Documents and Settings\Application Data\Microsoft\Office for all applicable users and remove that directory. I use XP and can't see anywhere else that file might be hiding. GOOD LUCK!

by curacao_dejavu

check out this link:
WD2000: How to Reset User Options and Registry Settings
http://tinyurl.com/u77i

or
use regedit.
search for the name of the old pc, and when found replace to the new pc.

or delete the whole key, there is a good chance that would be the registry key for the auto save

Leopold

by rmorain

Poster rated this answer.
Thank you, thank you, thank you. I never thought to check the registry for the old pc name. It worked in less than 5 mins.

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