While doing some web research, user of mine hit a web site that (I believe) caused a major problem.
Initial symptom was that MS Outlook (from MS Office 2003 Basic) would crash on startup, giving an “unable to locate component” error because of a missing DLL, msdsqkij.dll. This DLL looked suspicious to me. Zero, zip, nada on Google search. Hard drive search turned up nothing, and there’s no reference to that DLL in the registry.
Next thing, where I come into the picture, is that Windows itself is now looking for that DLL. If you right-click My Computer and choose Properties, you get the “unable to locate component” error. If you try to re-install MS Office, you get the “unable to locate component” error. If you try to do a repair install within Windows, you get an “unable to locate component” error. Tried to unregister the DLL, but no luck.
So I decided to do a repair install of Windows (SP2) by booting from CD, but once I get to the Regional Settings page, keyboard and mouse go “dark” — no response from either, and no CAPS/NUM LOCK indicator lights.
I have to expedite by reformatting, etc., but was curious as to anyone had any ideas.