Hardware

Our forums are currently in maintenance mode and the ability to post is disabled. We will be back up and running as soon as possible. Thanks for your patience!

Question

Locked

OfficeJet 7410 AIO won't install on the network correctly

By oneoar51 ·
OfficeJet 7410 won't install on the network correctly. We had this working for years before the hard drive failed.

Since we got the fresh system up and running:

OfficeJet 7410 won't install on the network correctly. I installed it USB. After I created a TCPIP port, I shifted the printer to use the network. It prints but will not scan over the network. If I make a second port (TCPIP) and shift it to the number two port, it scans but fails to print.

Hp's support says it's my firewall. I turn off the firewall but

it has the same behavior.

I have reinstalled it numerous times (even bought the latest CD

from HP)and still get the same behavior.

I welcome anyone's ideas, as I am stumped.

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Answers

Share your knowledge

Related Discussions

Related Forums