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Offline Files - Working Offline

By dstark ·
Greetings,

I have an IBM Thinkpad with XP PRO and Zone Alarm 5.5. The user has been constantly recieving the " Offline Files - Working Offline" balloon. I have recnently replaced the orgininal hard drive and restalled the OS and gradually installed various applications hoping to duplicate this problen when the offending program was re-installed. Immediately after installing Zone Alarm the problem re-appeared.

I have contacted Zone Alarm and Microsoft without resolution. Has anyone one out there experience this problem or have a solution?

Thanks. D

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by NormH3 In reply to Offline Files - Working O ...

Not sure if this is what you are asking, but you could go to MY COMPUTER\TOOLS\FOLDER OPTIONS\OFFLINE FILES and disable offline files.

-Norm

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by NormH3 In reply to

What was the solution???

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by AnnVV In reply to Offline Files - Working O ...

I have HP laptops with the same issue, although there are a couple of differences that are worth mention. Mine come in via a VPN connection. Also, if I do an HP update, I see references to Zone Alarm, but don't see it directly in the programs list. May be a HP integrated thing. I have found that if the user forces a file sync, they reestablish the connection and all is fine again. If you found a better solution, please post.

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