I have been trying endlessly to get my OmniPass working after happily using it for 4 years. I had a new idea overnight to try to solve my bad issue of not knowing what to enter for “domain” when trying to import a saved backup profile. But of course, since it doesn’t log me in at startup and doesn’t offer me a fingerprint swipe at login to start Windows, I can’t log in to my OmniPass since I get an error when I click Log On User
and swipe my thumb saying “an error occurred while trying to access the user’s storage device, then I click Cancel twice and it says to me “Access Denied”. At this point, the only option is to click Cancel on the Logon User Authentication pop up. Or fill in User Name which has alwas been Jeff, Password which has always been ****, and Domain which wants to fill out JEFFTABLET if I tab down through it (I have also tried Domain for Domain since I read that on the Help instructions).
This is not an OmniPass version problem as it has worked perfectly for years! I would really, really appreciate any expert help after I have spent the better part of 2 weeks trying to make this work so I can import my saved profile and get out of this mess that I got into when I errantly ran the CD thinking it would repair but which apparently re-set up OmniPass without my profile which has required me to try to start over with this old saved backup profile (that won’t load due to this problem).
