Mac OS·788 discussions

Online Banking on iMAC (Monterey 12.6.9 and Ventura 13.5.2)

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Tags: Apple, Browser, Mac

Hi Everyone,

I have a problem accessing online bank to my web browser (Chrome, Safari, Firefox) I tried to update the host file, renew DHCP lease, uncheck the limit IP address on WiFi settings and clear the cache/history of the web browser also the update the software of the browser but still wont work.

Since the update of the OS, I encountered this error. What would be the possible cause for this? and I also tried to access the bank website into a different device and there’s no problem with it.

Can someone help me to figured it this out. I appreciate your help!

Thank you.

Topic

Sorry.

In reply to Online Banking on iMAC (Monterey 12.6.9 and Ventura 13.5.2)

I haven’t had an Apple for years now. But did you clear cache, cookies and such for Chrome?

Read how at https://support.google.com/chrome/thread/16531954/clear-cache-for-specific-website-in-google-chrome?hl=en

Good Luck.

Already did

In reply to Online Banking on iMAC (Monterey 12.6.9 and Ventura 13.5.2)

I already clear the cache and cookies of the specific browser but the problem persist.

Next steps.

In reply to Already did

Remember we can’t run outdated versions of OSes and Browsers. I often forget to mention that. Next steps.
1. Try a VPN.
2. Consider a clean install of the OS.

[birdmantd]

Reply To: Online Banking on iMAC (Monterey 12.6.9 and Ventura 13.5.2)

In reply to Already did

OP, you should reach out to the bank for suggestions with their app. As an example, I worked for a company that assisted with credit/debit cards for cardholders for multiple credit unions. We received complaints from time to time when consumers were trying to use their Mac computers for online banking. Typically, their issues were resolved by using a different internet browser (such as Google Chrome) other than the installed Apple browser.

• This reply was modified 1 year, 9 months ago by birdmantd.

Re: online banking

In reply to Online Banking on iMAC (Monterey 12.6.9 and Ventura 13.5.2)

– What is the exact problem you have?
– You mention 2 OS’es. Why two? And what update exactly?

UPDATE

In reply to Online Banking on iMAC (Monterey 12.6.9 and Ventura 13.5.2)

Hi Everyone,

Thank you for the replies and Ideas how to fix the issue. It’s working right now.

Thank you.

Reply To: Online Banking on iMAC (Monterey 12.6.9 and Ventura 13.5.2)

In reply to UPDATE

I am glad to hear that the issue is resolved, but how did you ultimately get it taken care of? I suggested a few things, but you didn’t specify what worked.

Reply To: Online Banking on iMAC (Monterey 12.6.9 and Ventura 13.5.2)

In reply to Reply To: Online Banking on iMAC (Monterey 12.6.9 and Ventura 13.5.2)

Oh yeah, I forgot sorry.. I’m not sure which one is worked but after I reinstall the chrome and restart the Mac and update the host file, its suddenly worked.

[Author]

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