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only outlook fails to print.

By mickwofi ·
have a user running XP Pro, SP2, using Outlook. He cannot print e-mails from Outlook. There is no error message, and no print job is sent to the printer, it just will not print. Word documents print fine. This condition just occurred. It has been working fine in the past. The user has not changed anything, and I did a system restore with no results. Any ideas???

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Something to try

by CaptBilly1Eye In reply to only outlook fails to pri ...

Your problem is most likely related to a DLL that is no longer properly registered and therefore preventing HTML pages from printing.

This should correct the issue:

Go to Start > Run and type in this line -
Regsvr32.exe %Windir%\System32\Ole32.dll

Click OK and the DLL involved will be re-registered.

.

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