• Creator
  • #2145076

    Open failed – TWAIN device name not recognized

    by zfreeman ·


    I am using ChiroTouch, a practice management application for Chiropractors. When I try to scan directly into a patient’s record in ChiroTouch, I get an error “Open failed – TWAIN device name not recognized”. I am using an HP Officejet Pro 9025. After giving the error and pressing OK, the scan will work. When I used the HP Officejet Pro 8710, I never got that error., and the scan worked perfectly. I have talked with HP and ChiroTouch, but they both point the finger at the other. I am using two Windows 7 PCs (both get the same error). I initially used a Windows 10 PC that still had the same error. What can I do to get rid of that error saying that the TWAIN device name is not recognized?

You are posting a reply to: Open failed – TWAIN device name not recognized

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our Community FAQs for details. All submitted content is subject to our Terms of Use.

All Answers

Share your knowledge