Opening a .pdf file in IE7 browser.

By ollney.hoopai ·
I'm not sure what caused this. Our IE7 was working fine when ever we open or click a link that would open a .pdf file in our browser just fine. We can open .pdf files outside of our IE7. Now after our IT head office which likes to push patches out thru SMS and not tell us what they are sending and causes us problems. This one now gives us an error that tells us that "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again." On one of our systems that have this error has Adobe Acrobat 8 Pro and Adobe Reader 9 loaded. I hope someone can help us.

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The 'plugin' for Acrobat is hosed in your IE7

by robo_dev In reply to Opening a .pdf file in IE ...

Firstly, check that the Adobe add-ons have been enabled in IE7 (Tools
/Manage Add-ons). If not, enable the add-ons.

If that doesn't work, you may be able to solve the problem by tweaking
the Acrobat Reader settings.

Close IE7 and open Acrobat Reader.

I'm not sure where you will find the relevant settings in Reader 9.

In v 8.0, you would click on Edit, followed by Preferences, followed by
Internet. Untick all various Internet options.

In v 4.0, you would click on File, Preferences, general. Untick "Web
Browser Integration".

Close Acrobat Reader. Re-boot.

Open IE7. Click on Tools, Manage Add-ons. Disable all add-ons that
relate to Adobe Reader (but not Adobe Flash).

Close IE7. Re-boot

Open Acrobat Reader and reinstate Web Browser Integration.

Close Acrobat Reader.


Open IE7.

Hopefully, disabling and reinstating web-integration will reinstate the
Adobe add-ons.

Here are some tips from Adobe:

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