OPENING DOWNLOADS

Hi,

This probably means one of two things.

Firstly its very likely that you've downloaded a zip file but dont have winzip installed on your system.

This will definitely be the case if the files you download have the extension .zip on them.
You can download winzip from...

http://www.winzip.com/

Along the same vane, the files may not be zip files but some other format which you dont have the extraction software for. I'd only be able to help you if you gave me some examples of the EXACT filename - including the extension.

The second option is that you have a virus. Viruses have been known to disable certain types of filetypes. You should run virus scanning software anyway... to be safe... especially if you're downloading unknown/untrusted stuff off the net.

Cheers,
Tim.

Check to see if the program requires a zip utility to open the files so that you may be able to execute them
You can download the zip utility from www.winzip.com

In addition to the two suggestions, make sure that the downloaded files have a file extension.
FILENAME.EXT
It could be that all of the downloaded files are compressed (with a .ZIP file extension) and you don't have WinZip installed.
Or, it could be that they downloaded files are really meant to be .EXE files, but the extension was lost in the downloading. All you would have to do (in this case) is Rename the files. Right click each one, select Rename, then do not change their names, but add ".EXE" to the end.
Just a thought.

Hi,

Well, the virus checker one doesn't seem to have an extension. I'll bet when you look at it in the windows explorer, the icon for it is a white box with a little windows logo in it?

If thats the case, then your system doesn't understand what it is and really doesn't know what to do with it... because it doesn't actually have an extension, I cant really say either other than to suggest renaming it to be Virus checker.exe and double clicking it as per the above suggestion...

The other one, Setupex.exe should work though.
Does it have an icon like the one I described above? Or maybe like a tiny folder in a vertical vice? or something else?

You should only have to double click it to run that one unless its icon is the white box with a windows logo in it.

If that's the case and you're sure you dont have a virus then you have a wierd problem indeed.

Open a dos window and type...

set

and see what it comes back with. There should be a "path" in there somewhere andnext to it should be c:\windows

If there isn't let us know...

Cheers,
Tim.

ps. Its hard for us to know whats happening on your machine by "remote control" like this, but we're happy to try if you're happy to help us!