Windows Forum
Some e-mails I get won't open in Outlook Mail.
It tells me to go to My Computer, to view. What does this mean?
How do I do this operation, what is it I'm looking for in my computer?
by les
this is because the attachment you received can only be opened by a software program that you don't have. In trying to open the attachment Outlook check the file extension that checks if the system has a program installed which is associated with that extension.
When it cant find one it tells you "This attachment does not have a program associated with it for opening. Please go to My Computer then click on the view menu then folder options. Create a file association for the type of file your attachment is and then select a program to use to open it".
Be careful with this though...
first find out what is the attachment (e.g .odc is a word document, .123 is a lotus spreadsheet). Then check if you have that program. If not then you may be able to find a viewer for the file or get it sent insome other format.
It doesn't always work to just tell everything to open in any program.
This discussion is closed to new replies.
Sort by Trending