Opening JPEG Files Win2K/MS Photo Editor - TechRepublic
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October 11, 2002 at 01:14 AM
fgiffone

Opening JPEG Files Win2K/MS Photo Editor

by fgiffone . Updated 23 years, 9 months ago

– WIN2K, SP3
– Office 2000 SR1
– System Policies restricting SOME user rights are Enabled

Downloaded digital pictures from digital camera on to HDD.

I am able to get the pix off the Media Cards either via the camera directly or by using the accompanying USB Media Card Reader.

Getting the pictures from the camera/media to the computer is NOT the issues.

The Problem:
The end users are unable to open the images!

Logged on as Administrator, I am able to open the images when double-clicking. Windows associates JPEG, JPG & JPE files with MS Photo Editor on these particular computers.

When end user logs on, get the following error message:

No File Format information can be found in the Registry… Press OK
Then… Unknown file format.

I attempt to open the same file using MS Paint, I get the following message:

Paint cannot read this file. This is not a valdi bitmap file, or its format is not currently supported.

I have checked, via Windows Explorer, the File Types registered in the Registry on the computer in question. It states:

… JPEG’s, JPG’s and JPE’s Open With MS Photo Editor!

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