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Opening JPEG Files Win2K/MS Photo Editor

By FGiffone ·
- WIN2K, SP3
- Office 2000 SR1
- System Policies restricting SOME user rights are Enabled

Downloaded digital pictures from digital camera on to HDD.

I am able to get the pix off the Media Cards either via the camera directly or by using the accompanying USB Media Card Reader.

Getting the pictures from the camera/media to the computer is NOT the issues.

The Problem:
The end users are unable to open the images!

Logged on as Administrator, I am able to open the images when double-clicking. Windows associates JPEG, JPG & JPE files with MS Photo Editor on these particular computers.

When end user logs on, get the following error message:

No File Format information can be found in the Registry... Press OK
Then... Unknown file format.

I attempt to open the same file using MS Paint, I get the following message:

Paint cannot read this file. This is not a valdi bitmap file, or its format is not currently supported.

I have checked, via Windows Explorer, the File Types registered in the Registry on the computer in question. It states:

... JPEG's, JPG's and JPE's Open With MS Photo Editor!

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This one is easy

by tpike In reply to Opening JPEG Files Win2K/ ...

We found this one ourselves, especially with W2K and Office 97. From the command line, go into regedt32.exe and look at the key
HKEY_LOCAL MACHINE_Software_Microsoft_Shared Tools

Therein lies your problem. For some ungodly reason, Microsoft has restricted authorities to Shared components (like Photo Editor, Spellcheck and Thesaurus on MS Word) and a few other bits here and there. Give your users authorites to those shared tools and that will fix your problem. Good luck!

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