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Operational Management of IT

By nthabiseng ·
Why are human and procedural issues within the scope of problem management? In which ways should these issues be treated differently from the others?
Change management deals with understanding and controlling risk. What change management actions accomplish this?

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by djent In reply to Operational Management of ...

Users and techs will try to do all kinds of crazy things just because they think they want to. If you dont't limit their whims and educate them they will screwup your network.

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