I am in the process of creating an “Operations Manual” for a totally new
Internet banking operation. Can you help by providing me with templates or ideas to ensure I have not missed viatal areas which must be covered in such a manual. Alternatively can you point me to sites where one can obtain such info..
Thanks & Kind regards
Rob Eurelle
Snr. Project Manager
Old Mutual Bank
Tel: +27-21-503-4272
Cell: +27-83(083)-327-4389
eMail: REurelle@oldmutual.com
