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Opinions on MS Exchange Mailbox Quotas with DISABLED AutoArchive?

By addicted2speed ·
My company is on the cusp of implementing a very dubious (in my opinion) policy... Exchange Mailbox Quotas (2GB) while simultaneously disabling the AutoArchive feature in Outlook.

The proclaimed motivation for this action is to free up storage space on the Exchange Server, which is fine, but concurrently disabling AutoArchive seems like it will create all kinds of "Oh Crap I shouldn't have deleted that" or "I need this e-mail for a law suit defense, where is it?" situations.

In instances where I was in direct control of these systems, I've always IMPOSED AutoArchive rather than disabling it, so this new policy seems a bit counter intuitive to me.

What do you think of this, and if your company is doing this, what is your experience of its effect on the user-base?

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Are soft deletes enabled?

by jdclyde In reply to Opinions on MS Exchange M ...

It sounds more like a liability issue, where someone doesn't WANT evidence to hang around......

Some businesses MUST keep a copy of all mails, is yours one of those?

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10-17 Year Statute of Limitations

by addicted2speed In reply to Are soft deletes enabled?

Yes, we are required to retain records for anywhere between 10 and 17 years, depending on the State of a certain project, or the type of project.

This liability is one of the reasons why the new policy sounds a bit strange to me.

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We're revisiting this right now.

by CharlieSpencer In reply to Opinions on MS Exchange M ...

Since we first deployed Exchange in the mid-'90's, we've had a default 100 megabyte limit on each mailbox and disabled Auto Archiving. We give users personal folders (.PST files) and have them manually move what they want to keep from their mailbox to the personal folder.

We also provide multiple shared network drives and folders and encourage users to save shared content there instead of sending attachments.

We do have a small number of users who regularly exceed their storage limits; appx. 10% of the users at my site. Many of these also have problems managing their non-e-mail files.

We tried Auto Archive in Outlook 97 but didn't like it. Users didn't remember they had to enable it manually on newly created mailbox folders. Also, the 2 gig limit on .PSTs in O97 regularly resulted in corrupt .PST files. That said, I just asked for volunteers to test it in Outlook 2003; we're not running 2007 yet. We haven't had a reason to revisit it until recently.

If it was up to me, I'd use the attachment size limit feature, set it around 500K or 1M, and have everyone share files on shared drives. Then I'd create exceptions as needed for Sales, Purchasing, and others who regularly send attachments outside the company.

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