Question

  • Creator
    Topic
  • #3982838

    Optimum Ubee modem router access

    by amccrack2001 ·

    The Optimum Online upgrade to 500 Internet uses a Ubee combo modem-router that does not allow access to basic router settings. Even though the service tech was able to configure it, customer service is not able to make changes either.
    When I requested what to do if I perform a Factory Reset, they avoid answering the question.
    Does anyone have a suggestion?
    I have a list of compatible modems if necessary to go with a separate modem. Does it matter whether it is DOCSIS 3.0 or 3.1?
    As a last resort, I will go ahead and change to Verizon.
    Has anyone successfully resolved this issue?

You are posting a reply to: Optimum Ubee modem router access

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our Community FAQs for details. All submitted content is subject to our Terms of Use.

All Answers

  • Author
    Replies
    • #3982898

      Reply To: Optimum Ubee modem router access

      by birdmantd ·

      In reply to Optimum Ubee modem router access

      I am afraid that I can’t offer a solution, but I would suggest that you reach out to the manufacturer instead of an internet forum.

    • #3982899

      I had an Ubee.

      by rproffitt ·

      In reply to Optimum Ubee modem router access

      It died so they swapped in (at no cost) a modem and a router. Because the supplied router was scrap I used my own router.

      Back when I had the Ubee I used my router to one of its LAN ports. Yes yes I could have asked for some passthrough so it’s just a modem but for my needs I didn’t need that.

Viewing 1 reply thread