Discussion Locked

Optiplex GX260 Failure to Boot

0 helpful
3 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi, I recently powered on a Dell Optiplex GX260 that was in storage for about a year. When it was put away it operated fine.

On power up the boot screen does not appear. The power button on the monitor is orange. After about a minute the monitor light goes green and a light blue screen (Same as the windows colour) appears. The mouse cursor also appears and can be controlled by the mouse. However the PC remains in this blue screen.

I have tried to reboot and enter the BIOS setup but I cannot get into this screen.

Has anyone had similar experiences?
Thanks

3 replies

by dumphrey

its one of the moving parts like the hard drive. Sitting idle for a year gives it all sorts of chances to start corrupting=\ But, it really could also be the capacitors on the motherboard, the cpu... really its hard to say. But, my money is on the hard drive or the capacitors having leaked.

by jessie

for expanding capacitors, which ended on January 31st of this year. I've also had some weird problems with keyboards and mice on the Gx2## series lately, so you might just try unplugging keyboards and mice and see if that helps at all.

by mr.wiz

Check the diagnostic LED's on the back of the case and see what the pattern is. You can look it up on the Dell support site.
Personally, I agree with the others. It's probably a bad motherboard. The LED's should allow you to confirm that.

This discussion is closed to new replies.