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OS Upgrade - Office2k Install Problems

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by carol

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Today I've visited two machines in which Office 2k Pro is not installing.

Both machines recently had OS upgrades. #1 Win95 - Win98, #2 Win98 - Win2k. #1 receives error that the "Patch" file on disk 1 should be verified. #2 Successfully installed for Administrator only. The software compatibility check at upgrade, stated that office would need to be initialized for each user on the system. However users other than Administrator receive the same error, that machine #1 is experiencing.
Machine #2 is used by a database developer. #2 Must have 97 Office and 2000 Office running on this machine... and it is.. for the administrator. While I realize there may be a registry permission that I need to take care of. I'm very annoyed that swimming through the registry which is full of Office installations, might be only alternative.
I have a copy of Office Premium which in the past I've used to remove stubborn installations of Office 2k Pro.
Does anyone have a link formanual removal of Office 2000 from the registry? (Win 98 & Win 2000).

3 replies

by carol

Hi there J, I should have removed the question, but want to rate your answer as acceptable. *however* I actually used the Microsoft Office Removal Tool, the MSI cleanup utility and ... in the end they didn't "do the job". I resolved the Win98 machine by manually removing all Office entries from the registry, *and* especially important deleted everything under the MSI (Microsoft Installer) registry key, which was surprise, surprise full of the detail of the attempted Office 2000 installation, after that I was able to install successfully, but the removal tool provided by Microsoft, could do none of that.

The Windows 2k machine, I gave up and installed Office Premium. There were a great many Microsoft Office Related products installed on that developers system, from Project 98, to Project 2000, versions of office, Outlook etc.. and I couldn't be so candid with it's registry.

Thank you for taking the time to submit your answer!

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