I am using outlook 2003 and have a problem receiving a particular email from a valid sender. I suspect outlook is treating the email as a virus – as all I receive is the email header information followed by non-text code.
I receive other text messages from this sender fine. The email being sent is an automatically generated email and contains a document in pdf format. I receive pdf’s from other sender’s fine. Also, I can read the mail in my webmail fine. My work around is to forward on the email to myself in my webmail and then outlook receives the message just fine.
I temporarily removed my anti-virus to make sure the problem was not associated with the anti-virus software but still the message is treated as a virus therefore suggesting the problem lies in outlook. I have attempted to set a number of security settings in outlook but resulting in no change to the way the email is handled.
I was wondering if any one has a suggestion as to what might be happening and what can I do to receive the email in outlook with out having to intercept the email at my webmail.
Thanks
