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Outloo Express can't see Mail Server

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5 replies

by tjm101

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I am working with a WIN98 workgroup using an NT workstation as the access to the DSL.

The problem is I put a new WIN98SE computer in the workgroup and can connect to the network and the internet but can't connect his email account to the email server on this particular machine. I can connect his email account from another computer on the same workgroup.
I have checked and rechecked his IP, DNS, gateway, Proxy settings, email account info.

Is there account info on the NT machine I need toconfigure?

Any help would be appreciated,

tjmm101

5 replies

by m.a. durkee

Do you use Outlook or Outlook Express? What type of server address are you using for email account?
I ask those two questions simply because Outlook can handle "corporate accounts" such as MAIL86ABC, as well as POP3 accounts. Now Outlook express on the otherhand, doesn't handle much except POP3 accounts.(such as mail.server.anywhere.com)

Just a start...sometimes the simple, quasi-obvious things are the ones we miss the most, I know I do. Hopefully, my observations won't come off as patronizing :)

by tjm101

No problem!
Yes it is Outlook Express and it is a POP3 address and has been checked and rechecked.

Thanks for trying.

tjmm101

by s_fishel

Couple of questions: What is the specific OE error message, and can you ping the mail server?

by tjm101

1)I not in front of the computer so I can give the exact error but I have seen it enough to tell you it doesn't see the "server mail.anywhere.com".

2)I can't ping the address that I got by pinging it from another computer on the same workgroup.

Thanks for trying

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