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Outlook 2000

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by don_pham

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Hi experties,
I need an answer ASAP about one of my user problem. Here is a problem:
Everytime she opens her calendar and the outlook is freezing. I notice that the CPU usage 100% each time she cliks on the calendar. Any idea and how to fix this. Greatly appreciate.

17 replies

by iphicles

do you connect to an exchange server?
any other apps open when it freezes?

sometimes uninstalling, blowing out the reg. and then reinstalling works miracles. check to see where your cal. info is being kept. make sure journaling is off (or is that a office97 problem?)

by don_pham

There is only outlook running. I have uninstalled and reinstalled. Its still doing the samething. I even had to logon different machine and created a new profile but no help. Please help!

by don_pham

There is only outlook running. I even have her to logon different PC but it's still doing the same.

by iphicles

so, if you change the login from hers to someone else's, outlook runs o.k. but when, on the same machine, you change it back to hers, it's freezing. it seems like an exchange problem. have you checked your exchange server during all this? you mightwant to optimize your exchange server with the built in optimizer.

by henrywi

it seems that Outlook application is having some error memory block. try backing up the address book to the server and reinstall the outlook program on her workstation that will fix your prob

by don_pham

I even reinstalled and upgraded, but it didn't do a thing. Please help! Much thanks...

by bkinsey1

Is your user storing in an Exchange server mailbox, or a personal folders file? If it's a .pst, you can probably forget the server and concentrate on that. Corrupt .pst files can cause various problems with Outlook's behavior. Might try using an old archive.pst file to see if she can open that calendar.

If she's using an Exchange mailbox, then it probably is a communication problem.

by bkinsey1

Is your user storing in an Exchange server mailbox, or a personal folders file? If it's a .pst, you can probably forget the server and concentrate on that. Corrupt .pst files can cause various problems with Outlook's behavior. Might try using an old archive.pst file to see if she can open that calendar.

If she's using an Exchange mailbox, then it probably is a communication problem.

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