I have a couple of users when saving in Outlook do not automatically go to their default drive on the network. I have checked Word and Excel they are both showing the correct option for their default drive. Is there somewhere in Outlook you can manually set this option?
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I believe you are referring to the default folder that appears when they are trying to save an attachment. You know, we have searched HIGH and low and there is no where in Outlook to change the default save location like there is in Word and Excel. So, we started making it a training issue. When they click the save button they need to choose the location to save it.
The only thing I haven't looked into is changing the registry settings but it seemed much easier to trainer people that to try to do that for the entire company.
This is what I am talking about. It seems weird that the majority of our Outlook users default to the correct network drive, but there is a handful that seems to default incorrectly.
I appreciate you help with this, if by chance you come across any more information please let me know.
If you open an attatchment in Outlook that you want to save, the default location for 'save as' is an OLK?? folder. OLK Folders are Located at 'Documents and Settings\username\Local Settings\Temporary Internet Files\OLK??'
The '??' in 'OLK??' are randomly generated alphanumeric characters to make it difficult for worms viruses to hard code to location, per MS
Explorer interface doesn?t provide access to the above path as such OLK Folders Contain Attachments that are opened in Outlook Placed there temporarily when opened in Outlook by registered application Save As will, by default, save to the OLK folder and not My Documents, thus many users will save to this location unknowingly and won?t be able to find them with Explorer.
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Outlook 2000
I have checked Word and Excel they are both showing the correct option for their default drive.
Is there somewhere in Outlook you can manually set this option?