Does anyone know of a good Outlook 2000 book that provides the following information? I am not looking for a step-by-step, screenshots type of guide. I am looking for a book which will tell me what I can do, conceptually, with Outlook to support my business. For example, how to use a contacts folder to keep a record of all interactions with a particular business, by anyone in my company, regardless of the individual at that business with whom they interacted. Again, I don’t care to know that you “choose this menu option” and then “double-click on this field.” I can figure out the technical how-to as long as someone can provide the conceptual, “big picture” how-to. Thank you.
