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  • #2074537

    Outlook 2000 Follow up reminders questio

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    by nigebj ·

    I need Outlook 2000 to help me follow up e-mails sent to certain individuals. To achieve this I am using the Rules Wizard to copy the mails to a special Sent folder, and setup a follow up flag for 2 days time. This works – but when the follow up expires no warning is given anywhere. The messages show the follow up, and go red when the follow up expires – how do I trigger a reminder ?? It seems that Outlook is only tracking follow ups for the inbox – is this configurable anywhere ??
    Any help very gratefully received!

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    • #3776973

      Outlook 2000 Follow up reminders questio

      by insatiable ·

      In reply to Outlook 2000 Follow up reminders questio

      You don’t mention whether or not the folder you move the message to is still in your “mailbox”, jut in another folder other than inbox, or if the folder is on your local drive (off from the exchange server).
      If it’s not on your local drive, try moving the message into a folder in your mailbox.
      Good Luck!

    • #3785082

      Outlook 2000 Follow up reminders questio

      by melodyj ·

      In reply to Outlook 2000 Follow up reminders questio

      Outlook only monitors 4 specific folders for reminders – Inbox, Contacts, Calendar, and Tasks. Perhaps you should create a task based on the message instead of saving the message in the sent items.

      Regards,
      Melody

      • #3785014

        Outlook 2000 Follow up reminders questio

        by nigebj ·

        In reply to Outlook 2000 Follow up reminders questio

        This pointer looks useful. I will review how to create the task (not immediately obvious from the wizard) – and test this. The gem here is understanding which folders are actually monitored! Many thanks.

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