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Outlook 2000 not remembering email pwd

By sdburr ·
I have a computer system running Win ME with Office 2000 Professional SR-1 with SP2 loaded.

Seems that the first instance that the client looks for email on the internet using Outlook 2000, she has to reinput her password. Checking the remember password box has no effect. If we exit Outlook 2000 and run it again, same thing happens.

We have tried reinstalling/repairing Office 2000, installing the SP2 update, overwriting (through installing) Windows ME, and looking in the registry for faulty entries pertaining to her password lists.

I am at a loss as to what could be the problem and a 'clean' install would take most of 2 days to complete. Anyone know of anything else I can try before doing this?

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Outlook 2000 not remembering email pwd

by bradq In reply to Outlook 2000 not remember ...

I've had this happen numerous times on our network but the clients are all running Windows 98 so I havent tried it on Windows ME yet. Anyway, this fixed my problem and thought you could try it anyway. Go to http://support.microsoft.com and search byarticle and look at this: Q235864 or else going to the link: http://support.microsoft.com/support/kb/articles/Q235/8/64.ASP?LN=EN-US&SD=gn&FR=0&qry=password%20not%20retained&rnk=2&src=DHCS_MSPSS_gn_SRCH&SPR=OUT2K

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Outlook 2000 not remembering email pwd

by sdburr In reply to Outlook 2000 not remember ...

Works on Windows ME! Although the link given is bad - going to the site and searching for Q235864 worked. Thanks.

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Outlook 2000 not remembering email pwd

by sdburr In reply to Outlook 2000 not remember ...

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