On every person I have upgraded from Outlook Express or any previous version of Outlook to Outlook 2003 I (they) experiance a terrible “hang”. Outlook.exe hangs the system constantly.
When it opens it takes from 1 minute to 10 minutes to open.
Every email when opened for the first time taked 30 seconds to 2 minutes, once opened then closed it will open immediatly until Outlook is restarted.
When typing an email every character takes 2 to 15 seconds to appear.
This is only on people who have upgraded. Some from OE some from older versions of Outlook.
I have recreated their backup files for importing without any success.
If I create an entire new profile the system works perfect, but as soon as we import their old data then the issue reoccurs.
This only occurs with Outlook 2k3 and SP-2. If they were upgraded AND opened their files before going to SP-2 then there is no issue.
Each PC is XP (some Home some Pro) and their security software is different on each PC (different people, some home users some business users).
I have used Process Explorer to narrow down the exact culprit. Under the “Threads” of Process Explorer it is ALWAYS “Outlook.exe+0x106c”.
This has been occuring since last June (2006).
Uninstalling Office and reinstalling does not work.
Complete format and reinstall of drive does not work.
It is something to do with the importing of old data but again it had been data from various versions of Outlook (2000, 2002) and OE (5, 6).
I have imported the files directly and via a backup of the older / different version.
