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Outlook 2003 Crashing

By jkblight ·
I connected my laptop to an exchange server today and everything appeared to be going well. When I tried to set a signature and clicked the drop down menu to select the created signature Outlook froze, an error message appeared indicating that Outlook had to close and I got an option to send an error report. I found that it errors when ANY drop down menu is accessed. I have run detect and repair twice without success and have uninstalle and reinstalled the Office 2003 Suite without success. It crashes with and without SP3 installed.

Any suggestions or ideas?

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Solved - I had the same problem.

by rjanders In reply to Outlook 2003 Crashing

I joined TechRepublic just to answer your questions because I had the same problem and it drove me nuts.

I found the solution over at Experts Exchange. The hidden file WindowsShell.Manifest under C:\Windows was missing. I copied it from another workstations to the windows folder and it solved the problem instantly.

http://www.experts-exchange.com/Software/Internet_Email/Email/Email_Clients/Q_22704289.html

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