Is it possible that certain settings in a users custom views are stored on the exchange server ? When I make changes to one of our users font settings in Outlook (view – current view – customize current view – other settings – fonts) these changes are reflected when that same user logs into machines where he previously hadn’t logged into and thus had no profile. I was under the impression that all these settings were saved in C:\Documents and Settings\username\Application Data\Microsoft\Outlook ? Any help here would be greatly appreciated.