Outlook 2003 downloads all emails to wrong folder

By kevin ·
Out of the blue, Outlook has started putting downloaded emails straight into the wrong folder, disregarding the inbox or the folder designated by any rules for that email.

Any one have any ideas what I can do about this, or must I reinstall Office

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All Answers

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Which folder?

by netwrk_admn In reply to Outlook 2003 downloads al ...

Have you recently created a new PST (personal storage file)?

What do you exactly mean by 'wrong' folder?

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by kevin In reply to Which folder?

The 'wrong' folder can by any folder. In this last instance it was a folder I set up called "Entertainment" but on a previous download everything went into another folder I set up called "Purchase Hold"

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Possible Solution

by kevin In reply to Outlook 2003 downloads al ...

I backed up and then deleted all my rules and now everything seems to be working so I suspect, unless the problem comes back again, I have something wrong in my rules.

Unless anyone can suggest an alternative, this means recreating all the rules. Yuk!

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