Networks

Question

Gravatar
Locked

Outlook 2007 "delete" grayed out

By AruJammer ·
I got an user that when he tries to delete a mail message from his outlook 2007, the delete option is grayed out. But whenever he tried to delete two or more mail messages the delete option is available.

I have recreated his outlook profile but with no success.

We have just migrate this user from an imap mail server to Exchange 2010.

Any help is more than welcome, thank you!

This conversation is currently closed to new comments.

2 total posts (Page 1 of 1)  
Thread display: Collapse - | Expand +

All Answers

gravatar
Collapse -

Corrupt outlook

by Prent0 In reply to Outlook 2007 "delete" gra ...

Have you tried to run "scanost.exe" from the folder Program Files\Microsoft Office\Office12, maybe it can run a repair on the file.

gravatar
Collapse -

Reponse To Answer

by AruJammer In reply to Corrupt outlook

Hi Prent0

No, i haven't tried that, thnx for the tip.

I got it working be exporting to pst and disconnect the user mailbox from Exchange , create a new mailbox for the user and import the .pst.

But i'll try the scanost.exe on another user with the same problem to see what happen.

Back to Networks Forum
2 total posts (Page 1 of 1)  

Start or search

Related Discussions

Related Forums