Outlook 2007 DL problems

By EdwardHunt20 ·
Tags: Windows, Software
When I try to send an email to my DL I get an error message an unexpected error has occurred. also when I try to expand my DL I get an error message "can not perform the requested operation. The command selected is not valid for this recipient. The operation failed. Please help fix this problem.
Thank you!

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Outlook 2007 DL problems

by RichardWilliams2000 In reply to Outlook 2007 DL problems

I would try the following steps in order:
1. Check the Outlook mail account for proper settings: POP, SMTP, Ports in/out, and Security of ports. You need the ISP settings for this.
2. Back up your PST file, go to Control Panel, Mail and delete the Outlook Profile (Outlook needs to be closed). Start up Outlook and make a new Outlook Profile. Test this.
3. Run Office Repair from Control Panel, Programs and Features. This is not likely the issue.
4. If all the above fails, set up and new, test Windows User Profile (Account). Set up Outlook in the new Windows Account. It could be a damaged Windows account. PST file also may be corrupted. If it is true then you can restore it by Recovery Toolbox for Outlook.

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