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Outlook 2007 - Inbox + Junk mail

By ian_harrington ·
Hi, I have a user that has two pcs (in different locations) and obviously they ar eon the network and running Office 2007. On one particular PC the user is finding some mail from senders in his junk and some in his inbox. This is the same person sending mail and it will go, randomly, in either the junk or inbox. Now I ama ware of safe lists etc but it is with a lot of emails that come in. It does not relate to attachments as it happens sometimes with and sometimes without attachments.

Anything I can do apart from adding each time the sender to the safe list?

Thanks

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Message titles?

by CharlieSpencer In reply to Outlook 2007 - Inbox + Ju ...

Possibly some text in the message title is tripping the junk filter. I assume you've already checked for Rules.

Try reposting this in the 'Q&A' forum. The 'Discussion' forum is for matters of general discussion, not specific problems in search of a solution. The 'Water Cooler' is for non-technical discussions. You can submit a question to 'Q&A' here:

http://www.techrepublic.com/forum/questions/post?tag=mantle_skin;content

There are TR members who specifically seek out problems in need of a solution. Although there is some overlap between the forums, you'll find more of those members in 'Q&A' than in 'Discussions' or 'Water Cooler'.

Be sure to use the voting buttons to provide your feedback. Voting a '+' does not necessarily mean that a given response contained the complete solution to your problem, but that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours. If they have a ready source of reference available, perhaps won't need to repeat questions previously asked and answered. If a post did contain the solution to your problem, you can also close the question by marking the helpful post as "The Answer".

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