Customer is running Windows XP Pro SP3 Office 2007 Pro. When he drags an item from the inbox to a folder, the item is moved but is still displayed in the inbox. However when clicking on the moved to folder and then back in the inbox, the items is no longer display. Any ideas when I can start looking?
Regards Iwan
This conversation is currently closed to new comments.
I was looking into my eyelids. The customer had removed the inbox favourite and replaced it with the unread favourite. Wiith the unread highlighted, the location tab does change to the designated folder. Simply removed the unread favourite and now he is happy. Thanks for the assistance.
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Outlook 2007 Moving/draging items to other Folders
Customer is running Windows XP Pro SP3 Office 2007 Pro. When he drags an item from the inbox to a folder, the item is moved but is still displayed in the inbox. However when clicking on the moved to folder and then back in the inbox, the items is no longer display. Any ideas when I can start looking?
Regards
Iwan