General discussion


Outlook 2013 hangs on my network only

By rouschkateer ·
I installed Outlook 2013 on a brand-new laptop (clean install of Windows 7 x64 Ultimate). Everything works fine - until I connect to my own network.

Free wifi? Fine. Sprint hot spot? Fine. My own wireless/wired? Nope - Outlook 2013 hangs on startup (the splash screen where it says Outlook 2013 Starting...)

Now, as a caveat, my Exchange server is on my network. No problems exist for any users anywhere using Outlook 2010 - or for me, for that matter, using Outlook 2010 on my desktop, so I doubt it is my Exchange server. Besides, as I said, Outlook 2013 works FINE when I am not connected to my network (brings down emails, sends/receives, syncs calendars, address book, etc.).

Safe Mode worked once, then when closed (disabled all add-ons), did not open again.

I am baffled - any ideas?

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Comments

Collapse -

Repost as 'Q&A'

by CharlieSpencer In reply to Outlook 2013 hangs on my ...

Try reposting this in the 'Q&A' forum. The 'Discussion' forum is for matters of general discussion, not specific problems in search of a solution. The 'Water Cooler' is for non-technical discussions. You can submit a question to 'Q&A' here:;content

There are TR members who specifically seek out problems in need of a solution. Although there is some overlap between the forums, you'll find more of those members in 'Q&A' than in 'Discussions' or 'Water Cooler'.

Be sure to use the voting buttons to provide your feedback. Voting a '+' does not necessarily mean that a given response contained the complete solution to your problem, but that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours. If they have a ready source of reference available, perhaps won't need to repeat questions previously asked and answered. If a post did contain the solution to your problem, you can also close the question by marking the helpful post as "The Answer".

Related Discussions

Related Forums