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  • #2080245

    Outlook 98

    Locked

    by steve.butcher ·

    When I start outlook 98 I get a Dr. Watson Error. Application Error has occured and an application error log is being generated outlook.exe (Exception Access Violation (0xc0000005) address 0x01653569

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    • #3900916

      Outlook 98

      by micael.granberg ·

      In reply to Outlook 98

      This is one possebility.

      1. Quit Outlook and rename the Offitems.log file.

      2. Restart Outlook and wait at least 30 seconds for the error to appear. If the
      error does not appear, the problem was isolated.

      3. If the error reappears, quit Outlook and rename the Outitems.log file.

      4. Restart Outlook and wait at least 30 seconds for the error to appear. If the
      error does not appear, the problem was isolated.

      NOTE: Renaming these two files will result in the loss of the journal history
      contained in them. If you isolate the problem to only one of the files, you can
      rename the good file back to its original name to recover its history data.

      This is another.

      1. If Outlook 98 is running, on the File menu, click “Exit and Log Off.”

      2. On the Start menu, point to settings and click Control Panel.

      3. In Control Panel, double-click the Mail And Fax icon or the Mail icon.

      4. Make a note of the services that make up the current profile.

      5. Click ShowProfiles and click A

      • #3793084

        Outlook 98

        by steve.butcher ·

        In reply to Outlook 98

        The question was auto-closed by TechRepublic

    • #3900915

      Outlook 98

      by micael.granberg ·

      In reply to Outlook 98

      This is one possebility.

      1. Quit Outlook and rename the Offitems.log file.

      2. Restart Outlook and wait at least 30 seconds for the error to appear. If the
      error does not appear, the problem was isolated.

      3. If the error reappears, quit Outlook and rename the Outitems.log file.

      4. Restart Outlook and wait at least 30 seconds for the error to appear. If the
      error does not appear, the problem was isolated.

      NOTE: Renaming these two files will result in the loss of the journal history
      contained in them. If you isolate the problem to only one of the files, you can
      rename the good file back to its original name to recover its history data.

      This is another.

      1. If Outlook 98 is running, on the File menu, click “Exit and Log Off.”

      2. On the Start menu, point to settings and click Control Panel.

      3. In Control Panel, double-click the Mail And Fax icon or the Mail icon.

      4. Make a note of the services that make up the current profile.

      5. Click ShowProfiles and click A

      • #3793085

        Outlook 98

        by steve.butcher ·

        In reply to Outlook 98

        The question was auto-closed by TechRepublic

    • #3900914

      Outlook 98

      by micael.granberg ·

      In reply to Outlook 98

      This is one possebility.

      1. Quit Outlook and rename the Offitems.log file.

      2. Restart Outlook and wait at least 30 seconds for the error to appear. If the
      error does not appear, the problem was isolated.

      3. If the error reappears, quit Outlook and rename the Outitems.log file.

      4. Restart Outlook and wait at least 30 seconds for the error to appear. If the
      error does not appear, the problem was isolated.

      NOTE: Renaming these two files will result in the loss of the journal history
      contained in them. If you isolate the problem to only one of the files, you can
      rename the good file back to its original name to recover its history data.

      This is another.

      1. If Outlook 98 is running, on the File menu, click “Exit and Log Off.”

      2. On the Start menu, point to settings and click Control Panel.

      3. In Control Panel, double-click the Mail And Fax icon or the Mail icon.

      4. Make a note of the services that make up the current profile.

      5. Click ShowProfiles and click A

      • #3793086

        Outlook 98

        by steve.butcher ·

        In reply to Outlook 98

        The question was auto-closed by TechRepublic

    • #3793083

      Outlook 98

      by steve.butcher ·

      In reply to Outlook 98

      This question was auto closed due to inactivity

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