We have a few users who, when they click on “Add” to add another user’s mailbox to their Outlook (Tools, Services, Properties, Advanced, Add), get an error saying that the name could not be resolved. The error appears after they click the add buttonand before they even get the chance to type a name in the mailbox. The error is not user specific nor is it machine specific. Deleting the user profile and logging back in on a win98 machine sometimes helps. On a win2000pro, it does not. Help!!!