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outlook and rim intellisync problems

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by tech

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I was trying to archive old emails on my outlook and it encountered an error...I lost most of the emails I was transferring. I have them backed up on a flash drive but I don't know the best way to import them.

Also, when I try to sync my blackberry 8100 with my laptop, it gives me an error message that says openmsgstore error.

Can anyone help?

Thanks,
James

2 replies

by oharaphil

Try to Reset the Intellisync configuration by completing the following steps:
On the computer, open BlackBerry Desktop Manager.
Double-click the Synchronize icon.
Select the Configuration tab.
In the Advanced section, click Reset configuration.
Create a new MAPI profile through the Mail icon in the Windows Control Panel
See if this works....

As for your backup of the emails , do you just have this as a pst file? on the flash drive

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