Outlook Autofil not saving addresses in cache file on logout

By duncan_hills ·
I have a user that when entering names in outlook, it is not saving the cache when logging out. Because on login again, the names are not autofilling.

I have heard it is an n2k file that stores this info, but cannot find it (either local, or roaming and have looked for hidden files). I have read that it saves it in a different place in a roaming profile.

Has anyone had this problem before? Any help would be greatly appreciated.

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