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Outlook bombs when conecting to Exchange

By Bobsta ·
I'm running Exchange 2000 on a Windows Server 2000 Domain Controller(SBS). Everytime I connect a new user to Exchange it works first time. The very next time I logon and open Outlook, click send and recieve, Outlook has encountered a fatal error and bombs out.
When I go into my Exchange settings for Outlook and try to remove user and add another user it bombs out too, this time with no errors.
Outlook version is XP PRO.
If I setup the same user on Outlook on the Exchange Box it works fine.
This problem persists with current AD users aswell as new users I create.
Any help is greatly appreciated as I am seriously stumped.

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by p.j.hutchison In reply to Outlook bombs when conect ...

What version of Windows are you using? 2000? XP?
Are the PCs joined to the domain?
What -exactly- is the message when Outlook crashes?

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by CG IT In reply to Outlook bombs when conect ...

First off, for Windows Small Business Server 2000 you create user accounts including exchange email accounts via the add new user wizard in the administrators console. This creates the account in Active Directory and a mailbox and file store in exchange.

second the workstation must be joined to the domain and logged on to the domain with a vaid domain user account when you configure outlook to use the exchange server that is part of your SBS domain. The Exchange server and Active Directory account are checked against AD and if valid Outlook is setup to use the SBS Exchange server. This can not be undone unless you move the file store, delete exchange server as a mail service for the account, then setup Outlook again to use the domain exchange server.

My practice is to completely delete the account in AD including removing the mail box in exchange, run the mailbox cleanup attendant then create the account again.

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by CG IT In reply to

note: you do not create or delete accounts using the Exchange server management console. Exchange is intergrated with Active Directory in your Small Business Server domain. You add, delete, modify AD user accounts using the SBS 2000 administrators console.

Small Business Server 2000 comes with Outlook 2002 and can be deployed to client computers via the Administrators console with all settings required to setup user accounts and connect with the SBS Exchange server. This is the prefered method of installing Outlook on client computers.

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by Bobsta In reply to Outlook bombs when conect ...

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