2 replies
by ann777
Where's the server in this picture? When people receive duplicate e-mails, it's usually because of the server.
Essentially the sever has not closed out the polling for emails and such the request is not closed. So there's really only a few possibilities:
1) Communication between server and Outlook was interrupted in some manner -- either end. Especially if the server is remote and the e-mail is being delivered through a telephone line and if any of the e-mail has gotten corrupted on the server or during delivery).
2) The communication (e-mail) in question was sent multiple times (look at the headers and see if the header info is an "EXACT" match. If an EXACT match, then the server re-issued the e-mail. If not an exact match,then the sender re-issued the e-mail).
by rdt
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