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Outlook, Exchange 5.5 problem

By bobh ·
My CIO (user1) is having trouble getting email to a single specific user(user2). User1 can send and recieve to/from all others but not user2. User2 can send and recieve from all others as well. It is specific to this combination. User1 and user2 cannot see any emails from each other. There are no filters that I can find. Both are running OL2K. Please help!!

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Outlook, Exchange 5.5 problem

by gutridgesj In reply to Outlook, Exchange 5.5 pro ...

these 2 are on the same exch server? if so, this is truly strange.

ok, check both user mb properties in exch admin to see if there are any delivery restrictions. Also, check both PCs to see if they have any rules that might be doing it. also, you could delete the profile on each pc and put it back. there could be something messed up in there. you could also as a last resort, copy both mailboxes to a pst file, delete each mailbox, recreate them, delete the profile on the pcs, recreate them, then drag the pst folders to the exch mailbox.

one of those should definitely work for you.

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Outlook, Exchange 5.5 problem

by bobh In reply to Outlook, Exchange 5.5 pro ...

Yes, they are on the same server. We found that the user2, who had not been getting the emails, had the problem. We had asked many times if he had any filters or rules that could be causing this problem, but he had always insisted he didn't. After finding some of the questionable emails in one of his archives, he decided that in fact his outlook had the problem. He being one of our west coast "IT guru's" thought that it couldn't be a problem with him, that it had to be a problem with our distribution list or User1's outlook.
Thanks for the help!!

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Outlook, Exchange 5.5 problem

by bobh In reply to Outlook, Exchange 5.5 pro ...

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