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by frank k

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My boss had an email account set up on my Exchange 5.5 server and I had added an alternate email address for him (ie, regular email address FirstInitialLastname@xyz.com and alternate email address abc@xyz.com). It seemed abc@xyz.com garnered nothing more than junk mail. He went away on a trip and didn't want to pull this garbage in via dialup so he asked me to "separate" the association. I removed the alias and created a separate mailbox just for abc. It is receiving mail but I can't pull it in. Event viewer list an error stating that the logon failed...permissions check() call failed with Access denied. Other errors indicated unknown user name or password (I copied his original user info in User set up). Any help would be appreciated.

3 replies

by mgonzales

Make sure your account association is correct. That your NT account is assigned to this mailbox. Also check the permission tabs and confirm you have permissions to access the mail box.

If your logged on as one person, trying to access a container that is assigned to another person you could get that same error message.

by frank k

Thanks. It was right under my nose! The mailbox did have the right account assigned to it but the mail box permissions didn't have my bosses legitimate login associated with it.

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