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  • #2347113

    Outlook Express

    Locked

    by tsassist ·

    The program will log onto the mail server and attempt to receive messages. No new messages are displayed, but the messages are removed from the server. The client can get email from another workstation. Can you help me with this problem. Sendingis OK

    thanks
    Barry

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    • #3612666

      Outlook Express

      by maxwell edison ·

      In reply to Outlook Express

      Greetings,

      The emails are being deleted, most likely, because of message rules set up on that particular computer (and not on the other one).

      Open Outlook Express, go to Tools, go to Message Rules, go to Mail.

      There will be some rules defined to delete , and/or forward, and/or move, etc. Once you look there, you’ll be able to see exactly what’s happening to them. Simply remove the rule(s) that are causing the problem.

      Regards,

      Maxwell

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