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Outlook Express 6 connection trouble

By Abyssinia ·
Please help, I have done everything, but Outlook Express refuses to connect to my mail server. The error message goes: "The connection to the server has failed. Account: 'XYZ', Server: 'XXYYZZ', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10065, Error Number: 0x800CCC0E".
By the way, is there any place where I can look for ?error code? interpretations? I have tried MS knowledge base every which way, but no luck, on a Saturday too, Thank you.

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by CptOmlly In reply to Outlook Express 6 connect ...

This error is usually caused by incorrect settings in the account setup. Go to Tools>Accounts.. Click your mail account and click Properties. Obtain a copy of your ISP's mail settings. Double check all settings, especially POP server name. If everything appears correct, you can test your settings via telnet. Go to Start>Run and enter "cmd" (for NT/2000/XP) or "command" (95/98/ME). This should open a command prompt in a new window. In the new window, enter "telnet <your_pop_server> 110", but replace <your_pop_server) with the POP server provided to you by your ISP. You should see a +OK prompt, and it may then prompt you for a user name, so you enter "USER <your_email_address>" (or some just require the part before the @ symbol). Then you should be prompted for your password, so enter "PASS <password>".

If fail to connect to the mailserver, you either have the name wrong, or the server is down. Check with your ISP.

Hope this helps

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by Abyssinia In reply to

Poster rated this answer.
I have no problem logging into my mail account from the Internet, and I have double checked my Outlook Express settings as suggested, but still no luck.
Telnet did not like me at all: ?telnet mail.telecom.net.et 110? - ?Connecting to mail.telecom.net.et ? Could not open a connection to host on port 110 : Connect failed?.
I am not calling the Ogres at my ISP till Monday anyway!

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by capris In reply to Outlook Express 6 connect ...

The error message that you are getting is generally due to any block from any antivirus software or a Firewall. I suggest you to try sneding the email after disabling the firewall

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by capris In reply to

If you have Norton please visit the following link on how to disable the antivirus software.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/1997121131456

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by CptOmlly In reply to Outlook Express 6 connect ...

If you cannot telnet to port 110, I would say that I'm 95% sure that you are using the wrong mail server address. Call your ISP.

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by Abyssinia In reply to Outlook Express 6 connect ...

The Ogres at my ISP emphatically claim nothing wrong, POP address or operations, at their end.
I am using a LAN (MS Win2000 SBS with ISA) to connect, and I have gone over ISA?s configuration over and over; could I be missing something here? Thank you for your patience!

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