Software

Ask something
Discussion Locked

Outlook Express 6 connection trouble

0 helpful
6 replies

by abyssinia

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Please help, I have done everything, but Outlook Express refuses to connect to my mail server. The error message goes: "The connection to the server has failed. Account: 'XYZ', Server: 'XXYYZZ', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10065, Error Number: 0x800CCC0E".
By the way, is there any place where I can look for ?error code? interpretations? I have tried MS knowledge base every which way, but no luck, on a Saturday too, Thank you.

6 replies

by cptomlly

This error is usually caused by incorrect settings in the account setup. Go to Tools>Accounts.. Click your mail account and click Properties. Obtain a copy of your ISP's mail settings. Double check all settings, especially POP server name. If everything appears correct, you can test your settings via telnet. Go to Start>Run and enter "cmd" (for NT/2000/XP) or "command" (95/98/ME). This should open a command prompt in a new window. In the new window, enter "telnet 110", but replace " (or some just require the part before the @ symbol). Then you should be prompted for your password, so enter "PASS ".

If fail to connect to the mailserver, you either have the name wrong, or the server is down. Check with your ISP.

Hope this helps

by abyssinia

Poster rated this answer.
I have no problem logging into my mail account from the Internet, and I have double checked my Outlook Express settings as suggested, but still no luck.
Telnet did not like me at all: ?telnet mail.telecom.net.et 110? - ?Connecting to mail.telecom.net.et ? Could not open a connection to host on port 110 : Connect failed?.
I am not calling the Ogres at my ISP till Monday anyway!

by capris

The error message that you are getting is generally due to any block from any antivirus software or a Firewall. I suggest you to try sneding the email after disabling the firewall

by cptomlly

If you cannot telnet to port 110, I would say that I'm 95% sure that you are using the wrong mail server address. Call your ISP.

by abyssinia

The Ogres at my ISP emphatically claim nothing wrong, POP address or operations, at their end.
I am using a LAN (MS Win2000 SBS with ISA) to connect, and I have gone over ISA?s configuration over and over; could I be missing something here? Thank you for your patience!

This discussion is closed to new replies.